Nordic Pilgrim | Terms and conditions
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Terms and conditions

Pilgrim route
The St. Olavsleden is well signposted. You also receive maps (as PDF) from Nordic Pilgrim, with the accommodations indicated. Sweden and Norway are both very safe countries. Traveling along a pilgrim route, whether on foot or by bicycle, has however an adventurous character and therefore a certain risk. The route runs through forests, crosses remote areas and the mountains between Sweden and Norway. It is therefore wise to keep a close eye on weather forecasts and let yourself be informed daily by the owners of the accommodations where you are staying, before you go out. Do not travel during extreme weather conditions, do not deviate too far from the route and take food and drinks with you for the day. In the event of emergencies or if things are unclear, you can always reach Nordic Pilgrim by telephone, by SMS or WhatsApp.

Accommodations
The accommodations along the St. Olav Route are of different, varying standards. This is because in the sparsely populated area that the route runs through, only a small number of accommodations are available. Sometimes you will stay in a B&B, other times in a cabin, a room in a house or in a hotel. At a couple of locations however there is a choice between different accommodations. These will be presented to you during the preparation of your trip.

Procedure
If you are interested in booking a trip along St. Olavsleden through Nordic Pilgrim, please contact us via info@nordicpilgrim.com or +31 06 45284533. Together we will set up a schedule and a travel program based on your wishes and the specified arrival and departure dates. You will then receive a quotation based on these wishes. If the prices in Sweden and Norway for the coming season are not yet known, you will first receive a target price. The quotation follows at a later stage. The price of the quotation can differ from the target price. If you agree with the quotation, the trip will be booked and you will receive the invoice for the down payment. It is however possible that some accommodations are already fully booked. We will then look for alternatives together. The price can be changed accordingly.

Sum
The total sum for a trip to St. Olavsleden is on request, because every traveler has specific wishes – with or without meals, with or without luggage transfer, resting days, et cetera. The travel sum mentioned in the quotation is per person and only includes the services and facilities as described in the quotation.

Payment
After agreeing to the quotation, you make a deposit of 20% of the total amount (invoice #1). The deposit must be in our possession three weeks after the invoice date. The remainder of the sum (invoice #2) must be transferred to Nordic Pilgrim no later than four weeks before departure or on a date to be agreed upon. It is also possible to transfer the entire amount at once. In the event of late payment, we will inform you of this by email. You then have a week to pay the amount due. If payment is not made, we can cancel the agreement. We will charge you the cancellation costs for this.

Change travel program
After agreement has been reached on the trip and the program has to be adjusted due to unforeseen circumstances, we will draft a new schedule in consultation with you. The travel sum can be adjusted accordingly. If the trip has changed to such an extent that you do not wish to continue, you have the right to cancel the journey free of charge. If you have other changes that cause additional costs, Nordic Pilgrim may charge these costs – after consultation with you. Changes can be: change in travel dates and/or destination, the number of travelers, wishes with regard to food and (luggage) transfer.

Cancellation
If you have a cancellation insurance and you have a valid reason to cancel your trip, you will receive the costs incurred from your insurance.

In the event of cancellation, each traveler owes the following amounts to Nordic Pilgrim.

  • From 8 weeks to 4 weeks before departure: 20% of the travel sum;
  • From 4 weeks to 2 weeks before departure: 50% of the travel sum;
  • From 2 weeks to 1 week before departure: 75% of the travel sum;
  • Cancellation from 1 week up to the day of departure or later: the full travel sum

You must report the cancellation as soon as possible by email: info@nordicpilgrim.com. In those cases where traveling can cause serious difficulties or danger for the traveler due to natural or man-made circumstances (forest fires, etc.), the cancellation costs mentioned above will be reduced to the amount of the down payment.

Liability
Nordic Pilgrim is liable for the proper execution of the services according to the agreement.

Nordic Pilgrim is not liable for damage that is the result of:

  • Shortcomings in the execution of the travel agreement on the basis of circumstances attributable to the traveler, including damages that are the result of the health condition of the traveler;
  • Actions by third parties such as accommodation and/or transport companies;
  • Circumstances that are not attributed to Nordic Pilgrim;
  • Force majeure situations such as: natural disasters, wars, political unrest, strikes, changes to transport schedules;
  • Theft, loss, damage to property;
  • The illness of the traveler.


Information and obligations of the traveler

You are obliged to provide Nordic Pilgrim with all useful information that may be of influence on the journey. If you provide incorrect information and this leads to additional costs for Nordic Pilgrim, those costs may be charged. You are required to inform us about relevant personal circumstances that may affect your trip (illness, disability, etc.) before booking. This obligation also applies to fellow travelers if you enter into an agreement on behalf of one or more fellow travelers.

It is advisable to take out travel insurance. In addition, it is wise to also take out cancellation insurance and to inquire with the health insurance company about the conditions for traveling abroad.

Download terms & conditions as PDF.